CV
Knowledge Manager at Kraken TechnologiesNov 2025 – present
Responsible for Knowledge Architecture (AI/ML/MCP first), Content Strategy, & Docs Engineering.
Founder, Educator & Coach at LMEDec 2016 – Dec 2024
Built and ran an independent education and coaching practice, including large-group experiential facilitation internationally.
Senior Technical Author at Imagination TechnologiesOct 2022 – Dec 2023
Senior Information Developer & Team Manager at Sigma KudosAug 2009 – May 2020
Senior Technical Writer at Inventive DesignersAug 2007 – Aug 2009
Senior Technical Writer at Wipro TechnologiesMar 2005 – Jun 2007
Consultant Technical Writer at Avaya GlobalConnectDec 2004 – Mar 2005
Technical Writer at DG2L TechnologiesJul 2004 – Oct 2004