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Knowledge Manager — Kraken TechnologiesNov 2025 – present
Responsible for Knowledge Architecture (AI/ML/MCP first), Content Strategy, & Docs Engineering.
Founder, Educator & Coach — LMEDec 2016 – Dec 2024
Built and ran an independent education and coaching practice, including large-group experiential facilitation internationally.
Senior Technical Author — Imagination TechnologiesOct 2022 – Dec 2023
Senior Information Developer & Team Manager — Sigma KudosAug 2009 – May 2020
Senior Technical Writer — Inventive DesignersAug 2007 – Aug 2009
Senior Technical Writer — Wipro TechnologiesMar 2005 – Jun 2007
Consultant Technical Writer — Avaya GlobalConnectDec 2004 – Mar 2005
Technical Writer — DG2L TechnologiesJul 2004 – Oct 2004